F.L.Y. Coach Client Agreement

Freedom to Love Yourself Coaching

Last Updated: July 2025

 

Coach: Lori Arnold, Certified Wayfinder Life Coach in training, HeartMath Certified Practitioner, Embodied Awareness Guide

 

Client: ____________________________
Effective Date: _______________________

 

Description of Coaching
Coaching is a partnership between the Coach and the Client in a thought-provoking and creative process that inspires the Client to maximize personal potential. It is designed to support the Client in creating goals and developing strategies to achieve them across various life domains.

1. Coach-Client Relationship 

a. Coach agrees to uphold the ethical standards of the International Coaching Federation (ICF) and encourages the Client to review the ICF Code of Ethics (coachfederation.org/ethics).

b. Client is solely responsible for their own well-being, decisions, and actions arising from coaching. The Coach is not liable for any outcomes resulting from coaching sessions.

c. Client understands that coaching is not therapy and does not substitute for counseling, mental health care, or medical treatment.

d. Client acknowledges that life coaching may impact many areas of life. Responsibility for choices and implementation lies entirely with the Client.

e. If the Client is under the care of a medical or mental health professional, they are encouraged to inform them of this coaching relationship.

f. To enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback, and fully engage with the coaching process.

 

2. Services The parties agree to engage in a ___week coaching program, delivered via Zoom or What’s App. Coaching sessions will occur as scheduled by client (preferably weekly or every other week) each lasting 60 minutes.

Coach is available for a single thread email exchange between sessions. Emails will be answered within 24 hours on weekdays and 48 hours on weekends. Additional support may be offered on a prorated basis for tasks such as reviewing materials or providing resources.

 

3. Schedule and Fees This agreement is valid as of _____________. Coaching fees are $__________ per [month/session/package]. Payment is due prior to each session/package start date unless otherwise agreed.

Refund Policy: Coaching fees are non-refundable once sessions begin, except in emergencies or at the discretion of the Coach.

 

4. Procedure Session times will be mutually agreed upon. We will meet in zoom at the scheduled time unless other arrangements have been made and agreed upon, prior to the appointment. Sessions missed without 24 hours’ notice may be forfeited.

 

5. Confidentiality All Client information is confidential except as required by law or as outlined in the ICF Code of Ethics. The Coach agrees not to disclose any Client information without written consent.

Exceptions include: risk of harm, legal requirement, illegal activity, or ethical consultation in an anonymous format

 

6. Release of Information: I am pursuing ICF certification, and may share your name, contact info, and coaching dates with ICF for verification (no session content).

Client Agrees _____ Client Declines ____

 

7. Cancellation Policy Client agrees to provide at least 24 hours’ notice to reschedule or cancel a session. Late cancellations may be charged or forfeited at the Coach’s discretion. If the Coach must cancel or reschedule a session, you will be given the same 24-hour courtesy.

 

8. Termination Either party may terminate this agreement with 2 weeks’ written notice. Client is responsible for payment of all sessions completed up to termination.

 

9. Limited Liability Coach makes no guarantees regarding outcomes and shall not be liable for indirect or consequential damages. Liability is limited to the amount paid by the Client.

 

10. Entire Agreement This agreement represents the entire understanding between Coach and Client. Changes must be made in writing and signed by both parties.

 

11. Dispute Resolution In the event of a dispute, both parties agree to engage in good-faith mediation for up to 30 days before seeking legal remedies. Prevailing party may recover legal fees.

 

12. Severability If any part of this agreement is found invalid, all remaining provisions shall remain enforceable.

 

13. Waiver Failure to enforce any part of this agreement does not waive future enforcement rights.

 

14. Governing Law This agreement shall be governed by the laws of the State of Wisconsin.

 

15. Binding Effect This agreement is binding upon both parties and their respective successors and assigns.

 

 

Signatures

CLIENT

Name: ____________________________ Signature: _________________________
Date: ____________________________

 

 

COACH

Name: Lori Arnold
Signature: _________________________
Date: ____________________________